Last updated: January 1, 2026
1. Who we are
Pagecraft Atelier provides online creative writing courses at pagecraft.bond. You can contact us at [email protected] or +1 (415) 523-9021.
2. What data we collect
- Account data: name, email, and password (hashed).
- Transaction data: course selections, billing status (processed by payment partners).
- Usage data: pages visited, device type, and general analytics (aggregate, not personalized).
- Support data: messages you send us.
- Cookies: essential cookies for sign-in, preferences, and security.
3. How we use data
- Provide and improve courses and site functionality.
- Respond to support requests.
- Detect, prevent, and address technical issues or abuse.
- Send service emails (receipts, reminders). We do not send spam.
4. Legal bases
We process personal data based on your consent, contract performance, and legitimate interests in operating a secure service.
5. Sharing
We do not sell personal data. We share data with service providers who help operate the site (hosting, analytics, payment). They must process data only on our instructions and protect it appropriately.
6. International transfers
When data moves across borders, we use appropriate safeguards such as standard contractual clauses.
7. Data retention
We retain account and transaction data for as long as needed to provide services and meet legal obligations. Support messages are kept for up to 24 months, unless you request deletion sooner.
8. Your rights
- Access, correct, or delete your data.
- Withdraw consent where processing is based on consent.
- Object to or restrict certain processing.
- Port your data to another provider.
To exercise rights, email [email protected] with “Privacy Request” in the subject. We may verify your identity before completing your request.
9. Cookies
We use essential cookies for authentication, preferences (including theme), and security. You can manage cookies in your browser. Refusing essential cookies may limit functionality.
10. Children
Our services are not directed to children under 13, and we do not knowingly collect personal data from them.
11. Security
We use encryption in transit, access controls, and regular security reviews. No method is 100% secure; we work to minimize risk.
12. Changes
We may update this policy from time to time. If changes are material, we will provide notice on this page and, when appropriate, via email.
13. Contact
Questions about privacy? Contact [email protected]. For faster service, include the email address associated with your account.
Plain-language note: We avoid data we do not need. If you spot anything confusing here, please let us know—clear privacy terms are part of our editorial standards.